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Resident Survey
Thank you for taking the time to fill out the Resident Survey.
Resident Name On Lease:
(optional)
Apartment Number:
(optional)
Home Phone:
(optional)
Work Phone:
(optional)
Email Address:
(optional)
How long have you lived here?
Less than one year
Less than six months
More than one year
More than six months
Overall, how would you rate Rolling Pines?
Excellent
Good
Normal
Poor
Are you happy with the overall appearance of Rolling Pines?
Yes
No
If not, please explain:
Do you find the office staff to be courteous and helpful?
Yes
No
Do you find the maintenance staff to be courteous and helpful?
Yes
No
Are your service requests handled in a timely matter?
Yes
No
If you used the online service request, did you find it easy to use?
Yes
No
Was the service request completed to your satisfaction?
Yes
No
If not, please explain:
At the time you leased your apartment & during subsequent conversations, was the Leasing Consultant friendly, courteous & knowledgeable?
Yes
No
Would you refer Rolling Pines to others?
Yes
No
Would you attend any resident activities offered at Rolling Pines?
Yes
No
What type of activities would you be interested in? (check all that apply)
Sports
Holiday Activities
Seminars
Pool Party
Wine/Cheese Social
Movies
Food
Music
Other:
Do you have any suggestions for resident activities/services that would create a stronger resident plan?
Please tell us how we can improve in the future:
© Rolling Pines Apartments, 4650 Ramswood Dr NE Grand Rapids, MI 49525
CK PROPERTY MANAGEMENT, LLC